Talk To Us

Real people, reasonable hours, actual answers.

For anything about an existing order, include your order number — it makes this about four times faster.

Before you write in

Most questions are already answered on our FAQ page, and sizing is covered in detail on Size & Fit. Damaged or misprinted item? Go straight to the claim process in our Return & Refund Policy — photos of the item, the defect and the packaging, within 7 days of delivery.

Grievance Officer

As required under the Consumer Protection (E-Commerce) Rules, 2020:

Ashish Tripathi
Sole proprietor, trading as House of Hateli · GSTIN 09BUOPT0867P2ZF
Email: vasundharashish@gmail.com · Phone: +91 831 872 1619
Flat 60180, Tower U, 14th Avenue Gaur City 2, Greater Noida West, Uttar Pradesh 201009, India

We acknowledge every complaint within 48 hours and resolve it within one month of receipt.